Privacy Policy

Introduction

Welcome to https://custom-garage-doors-san-francisco.easygaragefix.com (hereinafter referred to as “Custom Garage Doors San Francisco,” “we,” or “our”). We are committed to maintaining a transparent and secure environment for our users, customers, and visitors. This Privacy Policy explains how we collect, use, and protect the personal information of individuals who interact with our website, applications, services, and products.

Scope

This policy covers all aspects of your interaction with Custom Garage Doors San Francisco’s online presence, including but not limited to:

Our official website located at https://custom-garage-doors-san-francisco.easygaragefix.com.
Any mobile applications or software developed by us and downloaded from app stores.
Services offered through our platform, such as online forms, customer support, and booking systems.
Products purchased or ordered through our website.

Please note that this policy does not extend to external links or third-party services accessed through our website. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides how we handle your data in the following scenarios:

Using Our Services: When you sign up as an authorized user for our services, access our applications, or utilize our online forms, we collect and process your personal information to provide you with a personalized experience.
Visiting Our Websites: Every time you visit our websites, our servers automatically record certain information. This includes your IP address, browser type, operating system, pages accessed, and the date and duration of each visit.
Communications: We may reach out to you via email, phone calls, or text messages (SMS) for various purposes, such as sending newsletters, promotional offers, transactional updates, or gathering feedback.

Personal Data Collection

We collect multiple types of personal data, including:

Account Information: This includes your username, email address, and password used to access our services.
Payment Details: We securely store and process payment information, such as credit card numbers, billing addresses, and transaction histories, when you make purchases through our platform.
Financial Data: In some cases, we may collect financial records or bank account details for direct debit payments or to verify your identity.
Purchase Details: Information about the products you order, including quantities, prices, and shipping addresses.
Mobile Device Identifiers: We may access unique identifiers from your mobile device, such as Advertising IDs or Device Tokens, to provide personalized advertising (with your consent).
Location Data: When you interact with our services on a mobile device, we may collect your geographical location data to enhance user experience and for internal analytics.
Feedback and Reviews: Any comments, suggestions, or ratings you provide through surveys, feedback forms, or product reviews.
Social Media Information: If you choose to connect your social media accounts with our services, we will access the public information from those profiles (e.g., name, profile picture).
Product Interest: Details about products you show interest in, view, or search for on our website.

We gather this data through direct user input, tracking technologies, and third-party sources, ensuring compliance with data protection regulations worldwide.

Cookies

We employ cookies to enhance your experience on our websites and improve our services:

Strictly Necessary Cookies: These cookies are essential for the basic functionality of our website, enabling features like login, navigation, and session management.
Preference Cookies: We use these cookies to remember your preferences, language settings, and display options to provide a personalized experience.
Analytics Cookies: They collect information about your usage of our websites, including pages visited, time spent, and referral sources. This data helps us understand user behavior and improve our platform.

Users can manage non-essential cookies through our Cookie Manager, allowing you to customize your privacy settings.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If you are a parent or guardian concerned about data collection involving your child, please contact us using the details provided below.

Your Rights

Depending on your jurisdiction and local data protection laws, you may have various rights regarding your personal data:

Access: The right to request access to the personal information we hold about you.
Rectification: You can ask for corrections or updates if your data is inaccurate or incomplete.
Erasure (Right to be Forgotten): In certain circumstances, you may request the deletion of your personal data from our systems.
Restriction: Limiting the use or processing of your information for specific purposes.
Data Portability: Obtaining a copy of your personal data in a structured, commonly used format and transferring it to another controller.
Objection: Opposing the processing of your data for certain purposes, including marketing or profiling.
Non-Discrimination: You have the right not to be subject to automated individual decision-making or profiling that significantly affects you.

To exercise any of these rights, please contact our Data Protection Officer using the details provided in the “Contact Us” section below. We will respond to your request as quickly as possible and within the timeframes prescribed by applicable law.

Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be notified via our website, and we encourage you to review it periodically for the latest information on data handling practices.

Contact Information

If you have any questions regarding this Privacy Policy, your data protection rights, or would like to exercise any of your rights, please contact us:

Email: [email protected]
Address: Custom Garage Doors San Francisco, Data Protection Team, [Street Address], [City, State, ZIP Code]

We appreciate your trust in providing personal information to Custom Garage Doors San Francisco, and we are committed to protecting your privacy and data security.